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Shared hosting SSL certificate issue resolved


Staff member

We noticed an issue with our auto SSL process on our shared hosting servers (specifically impacting our new NVMe hosting servers: NODE862 and NODE863). If a SSL was expired or expiring, Sectigo was not issuing a replacement certificate and instead not doing anything requiring manual intervention leading to expired baseline certs. We have switched over to Let's Encrypt across all of our cPanel servers. All valid Setigo certs will remain in place until they approach 1/3 of their life remaining (30 days from expiration) and they will be replaced with Let's Encrypt certs. All new certs will be Let's Encrypt certs.