From our blog:

Quote:Here we grow again! We are excited to announce the acquisition of sshVM.com as this service comes under NodeSpace. sshVM.com was started in 2011 and exclusively offers virtual private servers. We’re excited to have this brand added to our portfolio and position it to be a great provider of VPS servers in the United States. As with all of our acquisitions, we will be running sshVM business as usual while we redevelop the brand. The only thing changing is that payments will now be made to Xinsto, LLC.

We’re excited to help develop the future of sshVM!

Good afternoon,

In an effort to maintain transparency, we have been alerted by one of our software vendors, Sofaculous, that they experienced a security breach. No NodeSpace customer data, usernames, or passwords were compromised in this breach. 

We have initiated extra monitoring of our systems that Softaculous at any point had access to, and as a precaution, rotated server root passwords.

Once again, I'd like to repeat and stress, no NodeSpace customer data, usernames, or passwords were compromised.


Original email notification from Softaculous:

Quote:Salutations,

We are writing this email to inform you about a security breach in our infrastructure.

- We have detected an unauthorised access to some of our mirror servers.

- We have taken immediate steps to move and secure our infrastructure, isolate and protect customer data and engage with third party experts. While doing so customers had experienced some downtime from our websites and servers.

- None of our customers servers are impacted in this incident. Our server software products Softaculous, Virtualizor and Webuzo v3 are audited regularly by 3rd party auditors and security experts with each new version launched. We have also initiated an additional audit of all our software.

- These servers hosted the customers name, address, license information and hashed passwords of customer accounts who license our software (with individual salts per user for encryption). No credit card information was stored on these servers.

- We store the account's password in an encrypted format with a unique salt per user which would be infeasible for anyone to derive your original password from. Hashed passwords are secure, but we recommend you change your account's password and will be setting an expiry on existing passwords. When you reset your password, please use a strong and unique password.

- As an added precautionary measure we recommend customers take immediate action on their own infrastructure and reset any credentials or authentication details that have been shared with our support team while our security team and third party experts continue to assess the nature of this issue.

- API keys of NOC users (if any) which are used to purchase/renew/cancel licenses will be restricted to be accessed by 1 IP only and will expire on 15th August 2022 to avoid any possible license manipulation. You can login to your NOC account and generate new API keys to continue using the NOC API using API Key based authentication.

- We have taken several steps to improve the security of our infrastructure and our customer base at large.

- We apologize and reassure you that security of our software and infrastructure and our customers data is very important and will continue to be a priority for everyone at our company.

If you have concerns, you are welcome to get in touch with us at [email protected]

Sincerely,
The Softaculous Team

We have moved our support site. It is linked in our billing portal (https://my.nodespace.net) so you can manage your tickets there.

Thanks!

Whoa! Here's a sale you don't want to miss! Pay annually for this server, we'll save you $480! Use promo code SMBBOX22 at checkout for instant savings. ➡️ https://go.nodespace.net/heid2



Offer expires August 31, 2022. New customers only. Basic management included.

Our latest blog post walks you through setting up your own private git server: https://www.nodespace.net/blog/how-to-se...it-server/ 

This is incredibly easy to do with AlmaLinux, Gitea, and a server! Take things to the next level with one of our Proxmox Private Cloud servers!

Let us know what you think!

Emails were sent out to customers regarding server migrations. NODE03 is going to be migrated to our new NVMe performance hosting infrastructure on Monday, July 11th. This is a NO DOWNTIME migration, however there may be service interruptions for about 30 minutes or so while accounts are migrating.

Emails were sent out to customers regarding server migrations. NODE01 is going to be migrated to our new NVMe performance hosting infrastructure on Sunday, July 10th. This is a NO DOWNTIME migration, however there may be service interruptions for about 30 minutes or so while accounts are migrating.

Emails were sent out to customers regarding server migrations. NODE02 is going to be migrated to our new NVMe performance hosting infrastructure on Saturday, July 9th. This is a NO DOWNTIME migration, however there may be service interruptions for about 30 minutes or so while accounts are migrating.

While we work with a number of providers and data centers to put customers anywhere in the world they want, we're looking to add a new location on the East Coast to add services into! Where should we go?

Our latest blog post is about IPv6. We're ready! The question is, are you? Read our blog post here: https://www.nodespace.net/blog/were-ipv6-ready-are-you/

We want to know what you think!